Sign in and reach your UnoMe workspace

Follow these steps using the UnoMe web address and account supplied by your administrator.

1

Open the UnoMe address

Enter the address supplied by your administrator in the browser. UnoMe redirects you to the sign-in page. Locate the Account field highlighted in red.

Expected result: The page shows the UnoMe logo, Welcome back, and an Account field.

2

Enter your account name

Type your assigned account name. Select Next, highlighted in red, to continue to the password step.

Expected result: UnoMe recognizes the account and opens the password screen.

3

Enter your password and log in

Type your password in the highlighted field, then select Log in. Password characters remain hidden while you type.

Expected result: UnoMe either signs you in or asks you to confirm the platform terms.

4

Confirm the terms when prompted

On a new browser session, UnoMe may show a Terms and Privacy confirmation. Read the message and select Confirm if you agree.

Expected result: The confirmation closes and UnoMe loads your workspace.

5

Recognize a successful login

Confirm that the left navigation is visible and the main area says Hi, how can I help you?. These two highlighted areas show that you have reached the authenticated workspace.

Expected result: You can see New chat, Applications, Agents, Workflows, Knowledge bases, and your account menu.